Privacy Statement

Draft. This text is a draft pending legal review and may change.

What we collect

When you send a message through this website we collect what you type into the form (your name, email address and message, and for some forms your company, phone number, city, trade licence number, company size, expected volume or website), and the time you sent it. When you book a flight we collect the contact email and mobile number you give and, for each traveller, the name, date of birth, gender, nationality and passport details the airline needs, together with the booking, payment status and ticket details. If you create an account we keep your name, email address and a protected form of your password. If you use the help assistant we keep the questions it could not answer, with emails and long numbers removed and without your name, so we can improve its answers. To limit abuse we also keep the IP address a request came from.

Why we collect it

To read and reply to your message, to make and ticket your booking, to take and reconcile your payment, to show you your bookings and to protect the website from abuse. We do not use it for anything else.

Who sees it

Authorised Mehrab Travel staff. To make a booking we send the traveller details to the airline booking supplier, and a payment goes to the payment provider you choose. We do not sell your information.

Cookies and tracking

The public pages of this website do not use analytics. If you sign in to a customer account the website sets one session cookie that keeps you signed in; it is not used for tracking.

Your choices

You can ask us to correct or delete your message or your account by contacting us. Booking records may need to be kept for accounting and for the airline.